Skip To Content

Best Auto Repair, Westfield

199 Maple St Westfield, IN 46074

317-896-9999 Open 2nd Saturday Each Month 8AM - 12PM
Opening Hours
  • Mon 7:30AM - 5:30PM
  • Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
  • Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
  • Sat Closed
  • Sun Closed
CONTACT US

317-896-9999 | 199 Maple St

CUSTOMER SERVICE

CUSTOMER SERVICE, Westfield, IN

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

coupons

Now Hiring

view coupon

Are you interested in joining a great team? Providing quality service in a pleasant environment? Click below to view openings and apply today!

  • ACDelco
  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • Jasper
  • ALL-DATA
  • BBB (Better Business Bureau)
  • Mitchell1
  • AutoPlus
  • Car Care Aware

Testimonials

, 07/26/2019
Every auto shop stereotype is out of the window with this place. Every individual was professional, honest, and extremely personable. My experience here was beyond exceptional. In my entire life I've trusted one auto shop, and everywhere else has been a let down, but Westfield Tire & Muffler makes it two. I'm a small business owner whose vehicle is used for both personal and business matters, so I don't have the time or money to get the runaround when it comes to repairs. Blown away by these guys, highly recommend.
view all reviews
TAP TO CALL NOW 317-896-9999 X